Returns and Exchanges
Exchange items
We want you to be happy with your item and would love to help. If you'd like to exchange sizes or have any other questions or concerns please contact us at hello@jeanniekim.com and we can arrange an exchange for an item you choose.
Return Items
Returns must be requested within 14 days of receipt. Please email us at hello@jeanniekim.com to receive a shipping label.
The merchandise must be received by JKJ within fourteen (14) days of the shipment date and must remain in its original condition.
JKJ shall furnish return shipping services on one occasion per individual purchase transaction. Any additional exchanges or returns within the same transaction shall necessitate the customer's payment for shipping expenses.