FAQs

What is vermeil?

Vermeil is basically gold plating.  But has many benefits over standard gold plating, which has no requirements for amount or thickness. 

Vermeil means: 1. The gold is at least 10 karats pure, 2. Plated on top of silver, unlike brass or copper commonly used in gold plating 3. Is at least 2.5 microns thick . 

There are still certain measures you should take to take care of your vermeil jewelry.  Please keep reading!

 

How to take care of your vermeil jewelry?

Plated jewelry can start to look tarnished or bad because the base metal under the gold is starting to corrode or oxidize.  

This means you should try and prevent oxidizing!  You should remove plated jewelry when: swimming in chlorinated pools or salty water, showering, directly spraying perfumes or hair sprays. This kind of care will help really lengthen the life of your jewelry.

 

Do you offer gift wrap?

Yes we do! Please add a note when you check out and we'll gift wrap your piece.

 

What happens if my JKJ becomes damaged?

Things happen.

We will do our best to repair or in some cases, replace broken pieces.  Please send us an email hello@jeanniekim.com and we'll get that process started.

 

What if a ring or bracelet I order doesn't fit?

If you are unsure of your ring size, please choose "unknown" in the size drop down menu when you order and we'll send you a ring sizer free of charge.  Once we receive your size information from you we can start working on the right ring for you!

If we don't already make that size, it will take us approximately 7-12 days longer to start that process for a new size.

We will always accommodate exchanges with free shipping labels.  Please see RETURNS / EXCHANGES page for more information.